Support

How can we help?

Answers to common questions, and a real person to write to when you need one.

Write to us

Tell us what happened and which iPhone and iOS version you use. We usually reply within two days.

hello@gettwosome.com

Privacy and terms

How your data stays on your phones and in your own iCloud, and the terms for Twosome Plus.

Privacy Policy ›
Terms of Use ›

Connecting and syncing

One of you sets up Twosome, then taps Invite on the Us screen and sends the link. When your partner opens the link on their iPhone, everything you add shows up on both phones.

Check that you're both signed in to iCloud in iPhone Settings and that you're both online. Then open Twosome again. Changes usually arrive within a few seconds, but can take longer on a slow connection.

No. Each of you uses your own Apple ID. Twosome shares your data between the two accounts through iCloud.

Yes. Sign in with the same Apple ID, install Twosome and open it. Your data downloads from iCloud.

Twosome Plus

No. One purchase unlocks Plus on both phones.

Open Twosome › Settings › Twosome Plus and tap Restore purchase. Make sure you're signed in with the Apple ID you bought it with.

Go to iPhone Settings › [your name] › Subscriptions › Twosome and tap Cancel Subscription. Plus stays on until the end of the period you've paid for.

Purchases are handled by Apple. You can request a refund at reportaproblem.apple.com.

Using Twosome

Touch and hold your Home Screen, tap Edit › Add Widget, search for Twosome and pick the one you like: Days together, Until we meet, Doodle, Tonight or Us today.

In Instagram, TikTok or YouTube, tap Share and pick Twosome. If you don't see it, tap More and add Twosome to your share sheet. You can also copy the link and tap Paste a link in Tonight.

Check iPhone Settings › Notifications › Twosome and make sure notifications are on. You can change the reminder time in Twosome › Settings.

Only photos with a saved location appear on the map. Photos taken with Location Services on for the Camera usually have one.

Your data

No. Your data is stored on your phones and in your own iCloud. We don't run servers and can't see anything you share.

To remove Twosome's data from a phone, go to Twosome › Settings › Erase this phone. To delete it from iCloud, go to iPhone Settings › [your name] › iCloud › Manage Account Storage › Twosome. More in our Privacy Policy.